- The Six Sigma methodology uses a specific problem-solving approach and select Six Sigma tools to improve processes and products.
- People with expertise in Six Sigma are called green belts, black belts, or master black belts.
- The name Six Sigma came from the goal of reducing defects to 3 parts per million, which is ±6-sigma (including some process drift).
- Most companies produce at an average ±3-sigma quality level (99.73% good product), which generates 2700 defects per million parts. For most real-world situations, this is a level of defects that is excessively high, but the optimum quality level is usually not as tight as ±6 sigma. A realistic goal is to make a product that satisfies the customer and minimizes supplier losses to the point that it is not cost-effective to pursue tighter quality.
- Excessive defects are very costly, causing scrap, rework, returns, lost customers, etc. This lost product has the potential to be a profitable «hidden factory.»
- The easiest way to implement Six Sigma in an organization is with complete commitment from top management.
- Although complete corporate commitment is desired, many of the Six Sigma tools can be used independently to make substantial improvements. This approach can cause bottom-up acceptance of Six Sigma. It is not necessary to use all the tools to have a measurable effect on reducing defects.
- Some companies set up Six Sigma as a separate organization. This can cause some animosity. Another approach is to incorporate Six Sigma into the current organization, as an integral part of everyone’s current job.
- There are task-specific software programs for many of the Six Sigma tools, but these are not required to begin implementing Six Sigma.
- The Six Sigma tools can be simplified to make them more practical without significantly reducing their value.Source: Six Sigma Made Easy